Shipping policy

Shipping

Every order is carefully prepared in our warehouse in France and shipped within 24 business hours (for orders placed before 1 pm). You will receive an email with a tracking link as soon as your parcel is on its way.

France

Tracked delivery in 2 to 4 business days.
€6.90 (€7.90 over 250 g). Free for orders of €80 or more.

European Union

Tracked delivery in 3 to 5 business days.
€12 (€14.90 over 1 kg). Free for orders of €80 or more.

Switzerland and United Kingdom

Tracked delivery in 3 to 5 business days.
€12 (€14.90 over 1 kg).

United States

FedEx express delivery with tracking in 3 to 7 business days.
From €33.42 depending on parcel weight.

Returns

Changed your mind? You have 14 days from receipt to return an item, in accordance with our returns and exchanges policy. To submit your request, use the Cancel my order link in the site footer: the form takes less than a minute.

Return address: PREVOTE LOGISTIQUE, Bâtiment 2, 46 rue Aristide Briand, 60110 Méru, France. Return shipping costs are your responsibility. For items over €75, we recommend using a tracked service.

Any questions?

Our team will be pleased to assist you at contact@maisongodillot.com.